Returning an item couldn’t be easier. Try your purchases on in the comfort of your own home and if you need to send them back, you have 3 days from the date you received your order to exchange or return. We will collect from your home, work or an alternative address for free.

Shipping is complimentary on all exchanges.

Please make sure your items are returned new, unused and with all DukkanMeem.net and designer garment tags still attached. Returns that do not meet our policy will not be accepted and will be sent back to the customer.

Delivery to some countries to may be subject to local import taxes, which, where applicable, are your responsibility. In this case, the shipping company will contact you by telephone once your items are in customs to let you know the cost. This may delay your delivery time, as it is your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you choose not to pay the import taxes, we reserve the right to charge any additional costs incurred by Dukkanmeem.net back to you.

Please contact our customer care team by emailing customercare@dukkanmeem.net if you have any further questions.